Data protection

1. General
The protection of your personal data is very important to us. This privacy policy informs you how Craft chocolat (“we”) collects, processes and uses data when you visit our website or purchase our products online.

2. Responsible body
Craft chocolate
Sengelaubstrasse 10 A

96450

Coburg

Email: craftchocolat@outlook.com

3. Data Collected

We only collect the data necessary for processing your order and for communicating with you:

Name and address

E-mail address

Payment information

Order details (products, quantity, date)

4. Purpose of data processing

Your data will be used for:

Processing of orders and payments

Shipping and deliveries

Customer service and communication

Compliance with legal obligations (e.g., invoicing)

5. Disclosure to third parties

Your data will only be shared with service providers that are necessary for processing your order (e.g. shipping providers, payment providers).
Your data will not be shared for advertising purposes without your consent.

6. Cookies and Analytics

Our website uses cookies to improve user experience.
We may also use anonymized analytics tools (e.g., Google Analytics) to evaluate the use of our website.

7. Your rights

You have the right to:

Information about your stored data

Correction or deletion of your data

Restriction of processing

Objection to the processing

Data portability

Please contact us at: [craftchocolat@outlook.com] if you wish to exercise any of these rights.

8. Data Storage

Your personal data will only be stored for as long as is necessary for processing your order or as required by law.

9. Changes to the Privacy Policy

We reserve the right to amend this privacy policy as needed. The current version can always be found on our website.